Shipping & Returns

Shipping

 

 

Shipping

We can ship to virtually any address in the world and we aim to dispatch your soaps within 3 working days directly from France.

When you place an order, we will estimate shipping and delivery dates for you based on the weight of your items. The weight of any such item can be found on its detail page. 

Goods are sent using a courier service like DHL, FedEx, (or similar). We will notify you of any delays with your order, (out of stock items etc.)

You can, of course, use your own courier.

 

United Kingdom

Weight up to:

25kg - £19

50kg - £29

75kg - Free

 

Europe 1 *See below

Weight up to:

25kg - £25

50kg - £40

75kg - £50

100kg - Free

*Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden

 

Europe 2 *See below

Weight up to:

25kg - £50

50kg - £70

75kg - £85

100kg - £100

For higher weights please contact us.

*Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia

 

USA & Canada 

Weight up to:

25kg - £75

40kg - £120

50kg - £140

75kg - £200

For higher weights please contact us.

 

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. 

You should expect to receive your refund soon after the goods have arrived. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.