Personal identification information
We may collect personal identification information from Users in a variety of ways. These include, but are not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as the operating system and the Internet service providers utilised and other similar information.
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How we use collected information
French Soap Wholesale Ltd may collect and use Users personal information for the following purposes:
- To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalise user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
- To improve our website - We may use feedback you provide to improve our products and services.
- To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails.
- We may use the email address to send User information and updates about their order. We may also use their email address to respond to their inquiries, questions, and other requests.
- If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's terms and policies.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy indicates your acceptance of those changes.
The Natural French Soap Company
44 Bis Avenue Du Docteur Dupont, 86320 Lussac Les Châteaux, France
0033 986 21 04 65
This document was last updated on February 28th, 2021
We do not store credit card details nor do we share customer details with any 3rd parties